Terms of Service
Effective Date: November 20, 2025
1. Agreement to Terms
By accessing or using the NEX Palm Coast Artificial Grass website (www.palmcoastturfs.com) or our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our website or services.
2. Services
NEX Palm Coast Artificial Grass provides artificial grass installation and related services for residential and commercial properties. All services are subject to availability and confirmation. We reserve the right to refuse service to anyone for any reason at any time.
Service descriptions, pricing, and availability are subject to change without notice. Any quotes provided are estimates based on the information available at the time and may be adjusted after site inspection.
3. Quotes and Pricing
All quotes are valid for 30 days from the date of issue unless otherwise specified. Final pricing may vary based on site conditions, material availability, and project scope changes. We will inform you of any significant price changes before proceeding with work.
Payment terms will be outlined in your service agreement. We typically require a deposit before beginning work, with the balance due upon completion unless other arrangements have been made in writing.
4. Warranties and Guarantees
We provide workmanship warranties on our installations as specified in your service agreement. Product warranties are provided by the manufacturers and are subject to their terms and conditions. We will assist you with warranty claims, but manufacturer warranties are administered by the product manufacturers.
Our warranties do not cover damage caused by improper use, accidents, natural disasters, or modifications made by others. Warranty claims must be reported in writing within a reasonable time of discovering the issue.
5. Property Access and Preparation
You are responsible for providing clear access to the work area and ensuring all utilities are marked before we begin. You must remove any valuable or fragile items from the work area. We are not responsible for damage to unmarked utilities or items left in the work area.
If we encounter unexpected site conditions that require additional work, we will discuss these with you before proceeding. Additional charges may apply for unforeseen conditions.
6. Cancellation and Rescheduling
If you need to cancel or reschedule your project, please notify us as soon as possible. Cancellations made after materials have been ordered may result in material charges. Deposits may be non-refundable if work has already commenced or materials have been purchased.
We reserve the right to reschedule work due to weather conditions, equipment issues, or other circumstances beyond our control. We will notify you as soon as possible of any schedule changes.
7. Limitation of Liability
To the fullest extent permitted by law, NEX Palm Coast Artificial Grass shall not be liable for any indirect, incidental, special, or consequential damages arising from our services or your use of our website. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
8. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of NEX Palm Coast Artificial Grass or our licensors. You may not use, reproduce, or distribute any content without our written permission.
9. Privacy
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.
10. Governing Law
These Terms of Service are governed by the laws of the State of Florida. Any disputes arising from these terms or our services shall be resolved in the courts of Flagler County, Florida.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the modified terms.
12. Contact Information
If you have questions about these Terms of Service, please contact us:
NEX Palm Coast Artificial Grass
393 Palm Coast Pkwy SW Suite 8
Palm Coast, FL 32137
Phone: (386) 400-1619
Email: contact@palmcoastturfs.com
